Event ID - 20168

Event Id20168
SourceRemoteAccess
DescriptionCould not retrieve the remote access server's certificate due to the following error: %1
Event Information According to Microsoft :

Cause :

This event is logged when could not retrieve the remote access server's certificate due to error.

Resolution :

Confirm the server certificate is installed

To confirm that the server certificate is installed:
  1. Click Start , and then click Run .
  2. In Open , type mmc , and then click OK .
  3. In the snap-in, click File , and then click Add/Remove Snap-in .
  4. Under Available snap-ins , click Certificates , and then click Add .
  5. Click Computer account , and then click Next .
  6. In the Select Computer dialog box, click Finish to accept the default setting of local computer.
  7. Click OK to close the Add or Remove Snap-ins dialog box.
  8. In the console tree pane, double-click Certificates - Current User , double-click Personal , and then click Certificates .
  9. Confirm that the server certificate is installed.
Verify :

To verify that the remote access server can accept connections, establish a remote access connection from a client computer.

To create a VPN connection:
  1. Click Start , and then click Control Panel .
  2. Click Network and Internet , click Network and Sharing Center , and then click Set up a connection or network .
  3. Click Connect to a workplace , and then click Next .
  4. Complete the steps in the Connect to a Workplace wizard.
To connect to a remote access server:
  1. In Network and Sharing Center, click Manage network connections .
  2. Double-click the VPN connection, and then click Connect .
  3. Verify that the connection was established successfully.
Reference LinksEvent ID 20168 from RemoteAccess

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