Event ID - 20147

Event Id20147
SourceRemoteAccess
DescriptionThe Routing and Remote Access service failed to start because the Point-to-Point Protocol (PPP) was not initialized successfully. %1
Event Information According to Microsoft :

Cause :

This event is logged when the Routing and Remote Access service failed to start because the Point-to-Point Protocol (PPP) was not initialized successfully.

Resolution :

Check the availability of rasppp.dll

Confirm that rasppp.dll exists at %systemRoot%\system32. If the dynamic-link library (DLL) does not exist at this location, you might need to repair or reinstall the Windows operating system.

Verify :

To verify that the remote access server can accept connections, establish a remote access connection from a client computer.

To create a VPN connection:
  1. Click Start , and then click Control Panel .
  2. Click Network and Internet , click Network and Sharing Center , and then click Set up a connection or network .
  3. Click Connect to a workplace , and then click Next .
  4. Complete the steps in the Connect to a Workplace wizard.
To connect to a remote access server:
  1. In Network and Sharing Center, click Manage network connections .
  2. Double-click the VPN connection, and then click Connect .
  3. Verify that the connection was established successfully.
Reference LinksEvent ID 20147 from RemoteAccess

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