Event ID - 20089

Event Id20089
SourceRemoteAccess
DescriptionThe attempt to call back user: %1 on port: %2 at: %3 failed because of the following error: %4
Event Information According to Microsoft :

Cause :

This event is logged when the attempt to call back user on port.

Resolution :

Review the remote access service error code

There is not enough information available in the Routing and Remote Access service event message to provide a recommendation for resolution of the problem. If you continue to get this error, contact Microsoft Product Support Services.

Verify :

To verify that the remote access server can accept connections, establish a remote access connection from a client computer.

To create a VPN connection:
  1. Click Start , and then click Control Panel .
  2. Click Network and Internet , click Network and Sharing Center , and then click Set up a connection or network .
  3. Click Connect to a workplace , and then click Next .
  4. Complete the steps in the Connect to a Workplace wizard.
To connect to a remote access server:
  1. In Network and Sharing Center, click Manage network connections .
  2. Double-click the VPN connection, and then click Connect .
  3. Verify that the connection was established successfully.
Reference LinksEvent ID 20089 from RemoteAccess

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