| Event Id | 20055 |
| Source | RemoteAccess |
| Description | The Remote Access Service server could not be started because it has been configured to access the network and there are no network adapters available. |
| Event Information | CAUSE: This problem may have several different causes. Two known causes are the NetBIOS interface not being installed or removed and the NetBIOS binding being disabled. The NetBIOS interface is required for establishing logical names and sessions on the network for Windows NT. RESOLUTION: RESOLUTION: WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To correct this problem, select the Network option from Control Panel and do the following: 1. Verify that the NetBIOS interface is installed. If necessary, use the following steps to install the NetBIOS interface: a. Click Start, point to Settings, click Control Panel, and then double-click the Network icon. b. Click Add Software. c. Click NetBIOS Interface in the Network Software list, and then click Continue. d. Type the location of your Windows NT files, and then click Continue. e. Click Close, and then restart the computer when you are prompted. 2. Verify that the bindings of the NetBIOS interface are enabled and properly established with the NDISWAN drivers. To do so: a. Start Registry Editor, and locate the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}\00xx 00xx is the subkey that is defined in "DriverDesc" as "WAN Miniport(IP)". b. Click the LinKage subkey. c. In the detail pane, you should have a "RootDevice" of "NdisWanIp". In addition, there will be an "UpperBind" key, which needs to have a value of Tcpip. |
| Reference Links | An "Error 611" or "Error 720" error message occurs when you try to dial out from a Windows NT Remote Access Service (RAS) client and an event log error occurs when the Remote Access Service (RAS) server service fails to start |
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