| Event Information | According to Microsoft :
Cause :
This event is logged when the shadow copy of volume could not create a different area file on volume.
Resolution :
Move the Diff Area to a different volume
You must configure the Diff Area so that it is stored on a different volume. This new volume must be an NTFS volume.
Note:
To perform this procedure, you must have membership in Administrators , or you must have been delegated the appropriate authority.
To move the Diff Area to a different volume:
Caution :
When you change the location of the Diff Area, all previous shadow copies are deleted.- Click Start , and then click Computer .
- Right-click any of the volumes listed, and then click Configure Shadow Copies . If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue .
- Click the volume for which the shadow copy failed, and then click Settings . Note: If shadow copies of the volume are enabled, you must first disable them by clicking the volume, and then clicking Disable.
- Set the Diff Area to a different volume by selecting a volume from the drop-down list under Storage area , and then click OK .
- Verify that the volume is still selected, and click Enable . If you are asked to confirm that you want to enable shadow copies, click Yes .
- Click OK to exit.
Verify :
The Diff Area is working correctly if a new shadow copy can be successfully created.
To perform this procedure, you must have membership in Administrators , or you must have been delegated the appropriate authority.
To create a new shadow copy:- Click Start , and then click Computer .
- Right-click any of the volumes listed, and then click Configure Shadow Copies . If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue .
- Click the volume that you want to create a new shadow copy of, and then click Create Now . The Diff Area is working correctly if the new shadow copy is listed under Shadow copies of selected volume. Note:
Depending on the size of the volume and the number of changes that have occurred since the last shadow copy, creating the new shadow copy can take a few seconds or several minutes.
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Cause:
This problem occurs because the available system memory is low. The low system memory is caused by disk fragmentation.
RESOLUTION:
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs.
Note :In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control
Panel.
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