| Event Id | 1 |
| Source | VDS Basic Provider |
| Description | Unexpected failure. Error code: |
| Event Information | According to Microsoft : Cause : This problem occurs because the Virtual Disk Service cannot start. When Disk Management starts, it tries to start the Virtual Disk Service. However, when the operating system kernel is called to retrieve page file information, a pointer in the operating system kernel is not aligned correctly. Therefore, the Virtual Disk Service cannot start. Resolution : To work around this problem, make sure that the path of each page file meets either of the following requirements:
Cause : This behavior occurs because of how the Virtual Disk Service works with volumes in Microsoft Windows. When the DpmBackup.exe program runs, the volume snapshots that this program generates are mounted as virtual volumes. When a new volume snapshot is created, the Virtual Disk Service calls the IOCTL_STORAGE_GET_DEVICE_NUMBER storage I/O control code to obtain the device number of the new volume. However, because there is no device number associated with a volume snapshot, the Virtual Disk Service provider generates an error and then logs an Error event in the System log. Resolution : You do not have to take any action to work around this behavior. This behavior does not indicate a problem in Data Protection Manager 2006. -------------------------------------------------------------------------------------------------------------------- According to some newsgroup post, this event may be logged in by ROXIO software. Updating the software may solve this problem. |
| Reference Links | Event ID 1 from Source VDS Basic Provider |
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