| Event Id | 15 |
| Source | Removable Storage Service |
| Description | RSM cannot manage library PhysicalDrive4. The database is corrupt. |
| Event Information | According to Microsoft: Cause: The Removable Storage service did not detect a valid media library. This could be caused by a transient error in the library when the service queried the removable storage device properties. User Action : The Removable Storage database can be restored by reinstalling the removable storage device and forcing Windows to rebuild the database. To restore the database 1. Right-click My Computer, and then click Manage. 2. In the left pane, under Computer Management (local), expand System Tools, and then click Device Manager. 3. In the right pane, expand the device type, right-click the device, and then click Uninstall. 4. In the left pane, expand Removable Storage, and then expand Libraries. 5. Under Libraries, right-click the device, and then click Delete. 6. In the left pane, click Device Manager. 7. In the right pane, right-click the name of the local computer (usually the first name in the list), and then click Scan for hardware changes. 8. Restart the computer if you are prompted. 9. If the driver meets the Plug and Play requirements, a Plug and Play message will be displayed, the device will be automatically installed and configured, and the Removable Storage database will be restored. CAUSE 2: This problem occurs only if Removable Storage is running when the USB device is attached. The problem occurs because the Disk class driver, Disk.sys, requests mode page 0x00. However, because mode page 0x00 is an undefined page, an error occurs. RESOLUTION: A supported hotfix is now available from Microsoft. |
| Reference Links | RSM cannot manage library %1 An error is logged when you connect a smart USB device to your Windows Server 2003-based computer Media Changer Device Does Not Work Correctly If You Install a Storport-Based HBA Driver An error is logged when you connect a smart USB device to your Windows Server 2003-based computer |
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