| Event Id | 14177 |
| Source | Microsoft ISA Server |
| Description | Some certificates cannot be initialized (error code 2146885628). The Web Proxy service could not initialize. Check that all certificates used by the Web Proxy service are valid. |
| Event Information | "According to Microsoft: CAUSE: This issue may occur if an invalid or corrupted certificate exists in the certificate store. You may experience this issue after you install a new certificate. If the certificate is corrupted or not valid, the Web Proxy service may stop when it tries to start the Secure Sockets Layer (SSL) listener. RESOLUTION: To resolve this issue, follow these steps. Step 1: Verify the validity of the certificate on the ISA Server computer 1. Click Start, click Run, type mmc, and then click OK. 2. On the Console menu, click Add/Remove Snap-in. 3. Click Add, click Certificates, and then click Add. 4. Click Computer account, click Next, leave the Local computer option selected, and then click Finish. 5. Click Close, and then click OK. 6. Under Console Root, expand Certificates (Local Computer). 7. Expand Personal, and then click Certificates. 8. In the right pane, double-click a certificate. 9. Click the Certification Path tab, and then examine the information in the Certificate status box. This box should contain the following status information: This certificate is OK. 10. Click OK. 11. If the certificate is not valid, remove it. To do this, follow these steps: a. Right-click the certificate, and then click Delete. b. On the following message that appears, click Yes: You will not be able to decrypt data encrypted using this certificate. Do you wish to delete this certificate? 12. Follow steps 8 through 11 to remove certificates that are not valid. 13. If the computer certificate was not valid, obtain a new certificate. 14. If you obtained a new certificate, reset the certificate reference on the SSL listener in ISA Server. To do this, follow these steps: a. Start the ISA Management tool. b. Expand Servers and Arrays, right-click your ISA Server computer, and then click Properties. c. Click the Incoming Web Requests tab. d. |
| Reference Links | Event ID 14177 is logged, and the Web Proxy service does not start in Internet Security and Acceleration Server 2000 |
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