| Event Id | 13 |
| Source | Media Center Scheduler |
| Description | Failure attempting to download new Guide data. Please ensure that you are connected to the Internet. If you connect through a LAN, ensure that your proxy or firewall has been properly configured |
| Event Information | According to blogs resolution: This is generally an issue with the proxy configuration . Check internet connection settings.. |
| Reference Links | event id:13 and event source:Media Center Scheduler |
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