Event ID - 13012

Event Id13012
SourceWindows Server Update Services
DescriptionMany client computers are not self-updating. %1 have been detected so far.
Event InformationAccording to Microsoft :
Cause :
Clients need to install or upgrade the correct version of Windows Automatic Update software.
Resolution :
Update Agent Failure
Clients are not installing updates. This may be because of configuration issues.
Possible resolutions include:
  • Check the default DCOM impersonation level on the Windows 2000 client.
    1.Start dcomcnfg.exe (in the \system32 directory).
    2.The Distributed COM Configuration Properties window appears.
    3.Click the Default Properties tab.
    4.Make sure that Enable Distributed COM on this computer is selected.
    5.Make sure that Default Impersonation Level is set to Identify.
    • Check the default DCOM impersonation level on the Windows Vista or Windows XP client.
      1.Start dcomcnfg.exe (in the \system32 directory).
      2.Under Component Services, expand the Computers node.
      3.Right-click My Computer and click Properties.
      4.Click the Default Properties tab.
      5.Make sure that Enable Distributed COM on this computer is selected.
      6.Make sure that Default Impersonation Level is set to Identify.
      • Check the default DCOM access permissions.
        1.Open a command window.
        2.Type reg delete HKLM\SOFTWARE\Microsoft\Ole /v.
        DefaultAccessPermission /f.
        Verify :
        Look for the corresponding error event.
        a)Open a command window.
        b)Type cd \Tools
        c)Type wsusutil checkhealth
        d)Type eventvwr
Reference LinksEvent ID 13012 from Source Windows Server Update Services

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