| Event Id | 12293 |
| Source | Microsoft-Windows-IDMU-Psync |
| Description | Error updating password. Could not update password for user. %ruser = %1 %rhost = %2 %rVerify that the user exists and the user account is not disabled, expired, or locked. |
| Event Information | According to Microsoft : Cause This event is logged when Error updating password. Resolution Correct UNIX side passwd/shadow file error An error occurred while attempting to update the password. Password Synchronization cannot update the password for user username. This error typically originates in the UNIX environment when the daemon is unable to update the passwd/shadow file with the new password. Verify that the user account exists in both the Windows and UNIX environments, and that the account is not disabled, expired, or locked. Additionally, refer to the syslog file on the UNIX-based host computer from which the password change was attempted for the exact point of failure. The syslog file should describe the exact nature of the failure in the log filed by the single sign-on daemon (SSOD). One or more of the following failures could be the root cause: Password Synchronization was unable to locate the passwd/shadow file. The passwd/shadow file is incorrectly configured or has been corrupted. Password Synchronization was unable to read or modify the passwd/shadow file. A UNIX system administrator can help you correct these problems on UNIX-based host computers. Verify Retry Windows to UNIX password synchronization for any failed user password change attempts to verify that Password Synchronization is operating normally. Password Synchronization is operating normally when password synchronization succeeds and is operating under warning conditions if synchronization fails for some passwords but succeeds for others. If password synchronization succeeds for some passwords but fails for others, Windows to UNIX Password Synchronization Configuration is likely fully operational, but there might be account- or computer-specific configuration problems preventing password changes from being synchronized on UNIX-based hosts. |
| Reference Links | Event ID 12293 from Microsoft-Windows-IDMU-Psync |
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