| Event Id | 115 |
| Source | CiscoUnity_TSP |
| Description | Cisco Unity-CM TSP: Warning: CallWaiting tone detected on a Voicemail port. |
| Event Information | SOLUTION: This procedure assumes that the voice mail ports were added/configured in Cisco CallManager prior to applying 3.3(2)SPB or later. This solution requires a stop/start of Cisco Unity. It is also recommended that you write down the DN, partition, and CSS assigned to voice mail ports before you complete this procedure. 1. Select Feature > Voice Mail > Cisco Voice Mail Port Wizard. 2. Select Delete Ports from an existing Cisco Voice Mail Server. 3. Click Next and follow the wizard instruction to remove the ports. 4. Select Feature > Voice Mail > Cisco Voice Mail Port and verify that ports are deleted. 5 .If 3.3(2)SPB or later is not installed, follow the service pack readme instruction to install it. If it is already installed, proceed to step 6. 6. Go back to the Cisco Voice Mail Port Wizard, select Create a new Cisco Voice Mail Server and add ports to it and click Next. 7. Follow the wizard to add the voice mail port back into the system. 8. On the Cisco Unity Server, stop/start Cisco Unity from the system tray to register the ports again. |
| Reference Links | IP Phone Calls to Cisco Unity 3.x/4.x Periodically Disconnect |
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