| Event Id | 11328 |
| Source | MsiInstaller |
| Description | Product: Microsoft Office XP Professional with FrontPage - Error 1328. Error applying patch to file C:\Config.Msi\PT2CC.tmp. It has probably been updated by other means, and can no longer be modified by this patch. For more information contact your patch vendor. System Error:-072807676. |
| Event Information | According to Microsoft: CAUSE: This error message appears if all the following conditions are true: 1. You have an administrative installation of Office XP that was updated with a pre-Service Pack 1 administrative update. 2. You are using a network client workstation that installed Office from the administrative installation. 3. You are applying SP-1 to the network client workstation. Office client updates use a binary method to update a file. This means that specific parts of a file are updated. Because of this method, an Office program file that was updated on the client through a full file replacement (an administrative installation) that was already updated with another update cannot be updated by using the SP-1 client update. This is because the file on the administrative image and the file on the client are not the files that a client update (binary update) expects to find. This causes the client update to fail. |
| Reference Links | How to use log files to troubleshoot an update installation of Office XP Error 1328. Error applying patch to file |
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