| Event Id | 1114 |
| Source | Printer |
| Description | Could not add printer connection to printer (\\PrintServerName\PrinterName), for user (Username). Error condition is: (The filename, directory name, or volume label syntax is incorrect.) |
| Event Information | According to Cytrix Support : Resolution 1: Run Regmon from SYSINTERNALS and ensure that the System Group has full control permissions to: HKLM\SYSTEM\CurrentControlSet\Control\Print\Providers. 204947 55.15988 spoolsv.exe:680 CreateKey HKLM\SYSTEM\CurrentControlSet\Control\Print\Providers ACCESS DENIED 204955 55.16014 spoolsv.exe:680 CreateKey HKLM\SYSTEM\CurrentControlSet\Control\Print\Providers ACCESS DENIED 204956 55.16021 spoolsv.exe:680 CreateKey HKLM\SYSTEM\CurrentControlSet\Control\Print\Providers ACCESS DENIED Resolution 2: A shared printer that resides on a Citrix server has been assigned as a session printer inside the session policy. Citrix recommends the use of separate print servers. |
| Reference Links | Event ID 1114 of Source Printer Help link-1 Help link-2 |
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