| Event Information | According to Microsoft :
Cause :
This event is logged when the DNS Client service failed to reach the DNS server at address.
Resolution :
Configure a preferred DNS server
Check that this computer is configured to use a preferred, and possibly an alternate, DNS server. If the problem continues after you have configured the computer to use a DNS server, confirm that the DNS server can be accessed.
Before you perform this procedure, you must determine whether your network is configured to provide a DNS server address automatically and, if not, the address of your computer's DNS server.
To perform this procedure, you must have membership in Administrators , or you must have been delegated the appropriate authority.
To configure TCP/IP DNS server settings: - On the DNS client computer, click Start , and then click Control Panel .
- Click Control Panel Home , and then click View Network Status and Tasks .
- Under the network connection, click View status , and then click Properties .
- Click Internet Protocol Version 4 (TCP/IPv4) , and then click Properties .
- Do one of the following:
- If your network is configured to provide a DNS server address automatically, click Obtain a DNS server address automatically .
- If your network is not configured to provide a DNS server address automatically, click Use the following DNS server addresses , and then, in Preferred DNS server , type the address of the assigned DNS server. If you have the address of a second DNS server, type that address in Alternate DNS server .
- Click OK to close the dialog box.
- Click Internet Protocol Version 6 (TCP/IPv6) , and then click Properties .
- Do one of the following:
- If your network is configured to provide a DNS server address automatically, click Obtain a DNS server address automatically .
- If your network is not configured to provide a DNS server address automatically, click Use the following DNS server addresses , and then, in Preferred DNS server , type the address of the assigned DNS server. If you have the address of a second DNS server, type that address in Alternate DNS server .
- Click OK to close all dialog boxes.
Use the ipconfig and ping commands to confirm that the DNS server can be accessed.
To use the ipconfig and ping commands to confirm DNS server availability: - On the DNS client computer, open a command prompt. To open a command prompt, click Start , click All Programs , click Accessories , and then click Command Prompt .
- Type ipconfig /all , press ENTER, and then note the addresses next to DNS Server .
- For each address, type ping , and then press ENTER.
The command output should indicate that one or more of the DNS servers replied to the command. If not, the problem is most likely caused by network connectivity problems.
Verify :
Check the event log, and verify that there are no DNS client events in the Event ID range 11000 through 11007.
Check that the following events exist for the domain name that is being used for the DNS client: - Event ID 11200
- Event ID 11201
- Event ID 11202
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