| Event Id | 1102 |
| Source | AvCsServices_MC |
| Description | Gateway: The call to Directory::FindByDomainAndName failed with [0x800706BA] for the NT account: [HMUNITY\Administrator] |
| Event Information | The cause of this problem is associated with Cisco Unity losing connection to the Domain Controller (DC) or Global Catalog (GC) that it is connected to in an Active Directory (AD) environment. Even after the network connection to the DC or GC is restored, users are still unable to open SA. Solution Complete these steps to fix this problem. From the tray icon, stop Cisco Unity. Stop the AvCsGateway service by selecting Start > Programs > Administrative Tools. and then restart the service. Restart Cisco Unity from the system tray icon. |
| Reference Links | For More Details Click Here |
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