Event ID - 10

Event Id10
SourceMicrosoft-Windows-Time-Service
DescriptionThe time provider '%1' returned an error when asked for time samples. The error will be ignored. The error was: %2
Event InformationAccording to Microsoft :
Cause :
This event is logged when the time provider returned an error when asked for time samples.
Resolution :
Fix network configuration
The error in Event Viewer should provide additional information. There might be an operating system or network configuration error.
To fix the local network connection:
  • Verify that the network adapter is installed, enabled, and functioning correctly.
  • Verify that TCP/IP is installed and configured correctly.
If you are not able to resolve the issue by correcting the network configuration, note the details in the event message, and then report this internal error to Microsoft Customer Service and Support.
Verify :
To verify that the Windows Time service is functioning correctly, check Event Viewer for entries that indicate that the service started successfully and that the system time is synchronizing.
Perform the following procedure on the computer that is logging the event to be resolved.
To perform this procedure, you must have membership in Administrators or you must have been delegated the appropriate authority.
To verify that the Windows Time service is functioning correctly:
  1. Click Start. In Start Search, type services.msc, and then press ENTER. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue. The Services snap-in opens.
  2. In the list of services, confirm that the Windows Time service is running.
When the service starts successfully, the Service Control Manager reports that the Windows Time service has entered the running state (Event ID 7036). The W32Time source in Event Viewer reports receipt of time updates and clock synchronization (Event IDs 37 and 35, respectively).
Reference LinksEvent ID 10 from Source Microsoft-Windows-Time-Service

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