| Event Id | 10 |
| Source | Live Communications User Services |
| Description | Live Communications Server Snap-in failed to start service: Name = Live Communications Server Path = C:\Program Files\Microsoft LC\Server\RtcSrv.exe HRESULT = 8007042a. |
| Event Information | According to Microsoft CAUSE: This issue occurs because all the following conditions are true: 1. You install Microsoft SQL Server 2000 Service Pack 3 on a server. 2. You install Microsoft Office Live Communications Server 2003 on the same server. 3. You remove SQL Server 2000, but you do not restart the computer after you finish the removal. When you remove SQL Server 2000, the RTC instance of the Microsoft SQL Server Desktop Engine (MSDE) quits. As a result, the Live Communications Server service stops. Resolution: To work around this issue, start the MSSQL$RTC service, and then start the Live Communications Server service. To do this, follow these steps: 1. Click Start, click Run, type services.msc in the Open box, and then click OK. 2. In the list of services, right-click MSSQL$RTC, and then click Start. 3. When the service starts, right-click Live Communications Server, and then click Start. |
| Reference Links | event id:11 source:Live Communications User Services |
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