| Event Id | 1065 |
| Source | AvDirSynch_MC |
| Description | AMIS location with DTMF ID = <number> was disabled. Cannot get AMIS reply from this location. |
| Event Information | According to cisco : CAUSE: On an AMIS outbound call, either a human, a non-AMIS compliant voice messaging system, or an answering machine answered the call. Technically, the call was answered, but the recipient either hung up or did not respond with the appropriate touchtone. RESOLUTION: In the Cisco Unity Administrator, go to the Network > Delivery Location > Profile page of the AMIS location, and confirm that the delivery phone number is correct. If the number seems to be correct, then use a phone to dial the delivery phone number to see if the remote voice messaging system answers. When the problem is resolved, go to the Network > Delivery Location > Profile page of the AMIS location, and uncheck the Disable Outbound Message Delivery To This AMIS Location check box. |
| Reference Links | More Information |
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