Event ID - 1064

Event Id1064
SourceAvNotifier_MC
DescriptionError: AMIS call to location <number> was not answered.
Event InformationAccording To Cisco:
Explanation:

On an AMIS outbound call, Cisco Unity either received no answer too many times, or reached a line that was busy too many times, as defined on the AMIS Delivery Options page in the Cisco Unity Administrator.

Resolution:
Refer to the Non-Delivery Receipt (NDR) sent to the sending subscriber. In the Cisco Unity Administrator, go to the Network > Delivery Location > Profile page of the AMIS location, and confirm the delivery phone number. Go to the AMIS Delivery Options page, and confirm that the number of times that a call is retried is sufficient. If the delivery phone number and AMIS Delivery Options are valid, use a phone to dial the delivery phone number to see if the remote voice messaging system answers.
Reference LinksCisco Event Guide:

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