| Event Id | 104 |
| Source | SCardSvr |
| Description | Comm Responder could not access the Calais key: Access is denied. |
| Event Information | According to Microsoft: CAUSE: This problem occurs because a security template from the Dwup.inf file is not applied when you upgrade a computer that is running Windows 2000 SP4 or a later version of Windows 2000. The smart card may not function correctly because the Local Service is not granted Read permission for the following registry subkey: HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Cryptography/Calais/Current Remote registry access may not function correctly because the Local Service is not granted Read permission for the following registry subkey: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/SecurePipeServers/winr RESOLUTION: To resolve this problem, obtain the latest service pack for Microsoft Windows XP. There are several resolution scenarios for this problem.If you know about this problem before you upgrade to Windows XP SP2 from Windows 2000 SP4 or a later version of Windows 2000, you can type the Spdwnw2k.exe /test command at a command prompt in Windows 2000 SP4 or in a later version of Windows 2000. The Spdwnw2k.exe file is located on the Windows 2000 SP4 CD-ROM in the i386\update folder. If you know about this problem after you upgrade to Windows XP SP1 from Windows 2000 SP4 or a later version of Windows 2000, you must install this hotfix to resolve this problem. A supported hotfix is now available from Microsoft, but it is only intended to correct the problem. Only apply it to systems that are experiencing this specific problem. |
| Reference Links | Smart card stops functioning or you cannot access the local registry when you upgrade from Windows 2000 Server to Windows XP SP 1 or earlier |
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