| Event Id | 1047 |
| Source | CiscoUnity_DSEx55 |
| Description | Within the past 1 minutes, the AvDSEx55 service failed each attempt to complete a full directory synchronization between the SQL database on the Cisco Unity server and the directory. |
| Event Information | According To Cisco Possible causes include: 1) A persistent network problem. 2) A directory server that is unavailable. 3) An object in Active Directory whose attributes cannot be processed by Cisco Unity. Verify the network connectivity between Cisco Unity and the directory server. If network connectivity is not the problem, then enable all the micro traces for the AvDSEx55 service in the Unity Diagnostic Tool. Wait at least 2 minutes for the service to attempt another directory synchronization, then save the diagnostic log file. Report the problem to Cisco TAC and include the diagnostic log. |
| Reference Links | Cisco Events Guide |
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