| Event Id | 1044 |
| Source | CiscoUnity_DSAD |
| Description | Within the past 1 minutes, the Cisco Unity service that monitors Active Directory (AvDSAD) failed each attempt to complete a full directory synchronization between the SQL Server/MSDE database on the Cisco Unity server and the domain in Active Directory. |
| Event Information | According To Cisco: Possible causes include: 1) A persistent network problem. 2) A domain controller that is unavailable. 3) An issue with DNS. Resolution: Verify the network connectivity between Cisco Unity and the domain controller. If network connectivity is not the problem, then enable all the micro traces for the Cisco Unity service that monitors Active Directory (AvDSAD) in the Unity Diagnostic Tool. Wait at least 6 minutes for the service to attempt another directory synchronization, then save the diagnostic log file. Report the problem to Cisco TAC and include the diagnostic log. |
| Reference Links | Cisco Events Guide |
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