| Event Information | According to Microsoft :
Cause :
This event is logged when While disk resource was being brought online, access to one or more volumes failed with error
Resolution :
Review presentation of the disks to the cluster nodes
Check the underlying storage hardware and confirm that the device is being presented correctly to the cluster nodes. For more information, see "Reviewing the presentation of disks to the nodes."
If you do not currently have Event Viewer open, see "Opening Event Viewer and viewing events related to failover clustering." If the event contains an error code that you have not yet looked up, see "Finding more information about error codes that some event messages contain."
To perform the following procedure, you must be a member of the local Administrators group on each clustered server, and the account you use must be a domain account, or you must have been delegated the equivalent authority.
Reviewing the presentation of disks to the nodes To review the presentation of disks to the nodes: - On each node in the cluster, open Disk Management (which is in Server Manager under Storage ) and see if the disk is visible from one of the nodes (it should be visible from one node but not multiple nodes). If it is visible to a node, continue to the next step. If it is not visible from any node, still in Disk Management on a node, right-click any volume, click Properties , and then click the Hardware tab. Click the listed disks or LUNs to see if all expected disks or LUNs appear. If they do not, check cables, multi-path software, and the storage device, and correct any issues that are preventing one or more disks or LUNs from appearing. If this corrects the overall problem, skip all the remaining steps and procedures.
- Review the event log for any events that indicate problems with the disk.
- To open the failover cluster snap-in, click Start , click Administrative Tools , and then click Failover Cluster Management . If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue .
- In the Failover Cluster Management snap-in, in the console tree, make sure Failover Cluster Management is selected and then, under Management , click Validate a Configuration .
- Follow the instructions in the wizard to specify the cluster you want to test.
- On the Testing Options page, select Run only tests I select .
- On the Test Selection page, clear the check boxes for Network and System Configuration . This leaves only the tests for Storage and Inventory .You can run all these tests, or you can select only the specific tests that appear relevant to your situation.
Important : If a clustered service or application is using a disk when you start the wizard, the wizard will prompt you about whether to take that clustered service or application offline for the purposes of testing. If you choose to take a clustered service or application offline, it will remain offline until the tests finish. - Follow the instructions in the wizard to run the tests.
- On the Summary page, click View Report .
- If the preceding steps have not provided enough information to correct the issue, optionally, try running Chkdsk on the disk to verify the integrity of the volumes on the disk.
Opening Event Viewer and viewing events related to failover clustering
To open Event Viewer and view events related to failover clustering: - If Server Manager is not already open, click Start , click Administrative Tools , and then click Server Manager . If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue .
- In the console tree, expand Diagnostics, expand Event Viewer , expand Windows Logs , and then click System .
- To filter the events so that only events with a Source of FailoverClustering are shown, in the Actions pane, click Filter Current Log . On the Filter tab, in the Event sources box, select FailoverClustering . Select other options as appropriate, and then click OK .
- To sort the displayed events by date and time, in the center pane, click the Date and Time column heading.
Finding more information about the error codes that some event messages contain
To find more information about the error codes that some event messages contain: - View the event, and note the error code.
- Look up more information about the error code in one of two ways:
- Search System Error Codes.
- Click Start , point to All Programs , click Accessories , click Command Prompt , and then type:
NET HELPMSG errorcode
Verify :
To perform the following procedures, you must be a member of the local Administrators group on each clustered server, and the account you use must be a domain account, or you must have been delegated the equivalent authority.
Verifying that Dynamic Host Configuration Protocol (DHCP) resource or a Windows Internet Name Service (WINS) resource can come online
To verify that Dynamic Host Configuration Protocol (DHCP) resource or a Windows Internet Name Service (WINS) resource can come online: - To open the failover cluster snap-in, click Start , click Administrative Tools , and then click Failover Cluster Management . If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue .
- In the Failover Cluster Management snap-in, in the console tree, make sure Failover Cluster Management is selected. Then under Management , click Validate a Configuration .
- If the console tree is collapsed, expand the tree under the cluster you want to manage, and then expand Services and Applications .
- In the console tree, click a clustered service or application.
- In the center pane, view the status of the Network Name resource you want to verify.
- If a Network Name resource is offline, to bring it online, in the center pane, right-click the resource and then click Bring this resource online .
To perform a quick check on the status of a resource, you can run the following command.
Using a command to check the status of a resource in a failover cluster
To use a command to check the status of a resource in a failover cluster: - On a node in the cluster, click Start , point to All Programs , click Accessories , right-click Command Prompt , and then click Run as administrator .
- Type:
CLUSTER RESOURCE ResourceName /STATUS
If you run the preceding command without specifying a resource name, status is displayed for all resources in the cluster. |