| Event Id | 1032 |
| Source | CiscoUnity_DSGC |
| Description | EVT_DSGC_DIRSYNC_HOURLY_FAIL |
| Event Information | According To Cisco: Within the past %1 minutes, the Cisco Unity service that monitors the global catalog (AvDSGlobalCatalog) failed each attempt to complete a full directory synchronization between the SQL Server/MSDE database on the Cisco Unity server with Active Directory.%n%nPossible causes include: 1) A persistent network problem. 2) A global catalog server that is unavailable. 3) A DNS issue.%n%nThe error code returned from the synchronization process was: %2 %3%nVerify the network connectivity between Cisco Unity and the global catalog server. If network connectivity is not the problem, then enable all the micro traces for the AvDSGlobalCatalog service in the Unity Diagnostic Tool. Wait at least %4 minutes for the service to attempt another directory synchronization, then save the diagnostic log file. Report the problem to Cisco TAC and include the diagnostic log. |
| Reference Links | Cisco Event Guide: |
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