| Event Id | 1023 |
| Source | POP3SVC |
| Description | Error 0x7d6 occurred while rendering message 0001-000000035745 for download for user XXX@XXXX.com. |
| Event Information | According to Microsoft: CAUSE: This error can be caused if Outlook clients that are connecting to the Exchange 2000 server are configured with both the Internet E-mail and Microsoft Exchange Server services in the same client profile. With this configuration, the client downloads mail using a POP3 session. During the POP3 session, if an attempt is made to download a message that has previously been deleted from the mailbox, the Event ID 1023 is generated in the Application event log. RESOLUTION: To resolve this issue: 1. Start Outlook. 2. On the Tools menu, click Services. 3. Click Internet E-mail, and then click Remove. 4. Save the changes. This information from newsgroups may help: ------------------------------------------------------------------------------ (performed on client side): 1. Start Outlook 2. Tools: Services 3. Click Internet Email and Remove 4. Save changes ------------------------------------------------------------------------------ |
| Reference Links | Error When You Open a Message with a POP3 E-Mail Client POP3SRV Event ID 1023 with Multiple Services in Profile |
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