Event ID - 1013

Event Id1013
SourceMsiInstaller
DescriptionException code: C0000005 ACCESS_VIOLATION Module: Drive:\PROGRAM FILES\MICROSOFT OFFICE\VISIO10\DLL\Organization Chart.dll Function: 0x622c310c Registers: EAX:00000001 EBX:nnnn ECX:nnnn EDX:1107005B ESI:nnn EDI:nnnnnn CS:EIP:nnnn:nnnnnnn SS:ESP:nnnn:0012F70C EBP:nnnnnn DS:nnnnn ES:nnnnn FS:nnnn GS:nnnn Flags:nnnnnn Call stack: Address Frame nnnnnn nnnnnn..........nnnnnnnn
Event InformationWhen you view the list of processes that are currently running on your computer in Task Manager (press CTRL+ALT+DELETE, click Task Manager, and then click the Processes tab), Visio.exe appears in the list.

CAUSE: This problem occurs in situations when ReleaseObject() is incorrectly called after the shape is removed from memory. As a result, Visio incorrectly processes the connection to the Team frame shape from a shape that represents its hierarchical superior.

RESOLUTION: A supported fix is now available from Microsoft
Reference LinksVisio Quits Unexpectedly and Event ID 1013 Is Logged When You Connect a Team Frame Shape to a Superior Shape in Your Organization Chart

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