| Event Id | 1005 |
| Source | MsiInstaller |
| Description | The Windows Installer initiated a system restart to complete or continue the configuration of Update.msi |
| Event Information | After you upgrade Microsoft Windows XP-based computers to Windows XP Service
Pack 1 (SP1), a Windows Installer file that is deployed by using Group Policy
may not automatically restart the computer after the package is installed. The
computer may not restart even though the application log contains an
MsiInstaller event ID 1005 entry. CAUSE: Packages that require the computer to restart may not be able to restart a computer. This occurs because of a change in the behavior of the InitiateSystemShutdown function (Advapi32.dll) in Windows XP. The function does not set the last error to ERROR_NOT_READY when it is called during the logon process in the console session of the Winlogon process. If InitiateSystemShutdown does not work correctly and the last error is set to ERROR_NOT_READY, Windows Installer now calls the ExitWindowsEx function to restart the computer. RESOLUTION: Service pack information To resolve this problem, obtain the latest service pack for Microsoft Windows XP |
| Reference Links | A Windows Installer Package That Is Installed with Group Policy Does Not Restart the Computer |
Catch threats immediately
We work side-by-side with you to rapidly detect cyberthreats
and thwart attacks before they cause damage.