| Event Id | 1005 |
| Source | DCOM |
| Description | DCOM got error "The service did not respond to the start or control request in a timely fashion. " attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}" |
| Event Information | CAUSE: The errors described in the "Symptoms" section of this article can be caused if the Microsoft Internet Information Services (IIS) Admin Service is disabled on the computer on which you are trying to install Exchange. Exchange requires the IIS 5.0 services to be running in order to install and function correctly. RESOLUTION: To allow Exchange Setup to finish the upgrade process, follow these steps: 1. Click Start, point to Programs, click Administrative Tools, and then click Services. Right-click the entry for each of the following services, and then click Properties. Set the startup value for each service to Automatic, and then start the service to verify that it is functioning properly. The services that need to be enabled and started are: a. IIS Admin Service b. World Wide Web Publishing Service c. Simple Mail Transport Protocol (SMTP) d. Network News Protocol Service (NNTP) 2. Each of the Exchange services will be configured to use the LocalSystem account rather than the Exchange 5.5 installations service account. Do the following for each Exchange service to reset the service account: a. Right-click each Exchange service listed in the Services MMC, and then click Properties. b. On the LogOn tab, change the Log on as value from Local System account to This account, and then click Browse. In the list of accounts, select the service account that you used in your Exchange 5.5 installation, and then click OK. c. Type the accounts password in the Password and Confirm Password boxes. d. Click OK to close the Properties dialog box. 3. Restart the computer. The Microsoft Exchange Information Store service will fail to start on reboot. This is normal and expected. 4. Restart Exchange Setup. If you are running Microsoft Small Business Server 2000 (SBS 2000), restart the upgrade with the SBS 2000 integrated Setup in the Add/Remove Programs tool. Set the action of the Microsoft Exchange component to Upgrade. V |
| Reference Links | Exchange Setup Fails with Error 0x80070422 |
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