| Event Id | 1002 |
| Source | MSExchangeDS |
| Description | The Microsoft Exchange Server database, EDB, could not be initialized and returned error -1507. Unrecoverable error. The directory cannot continue. |
| Event Information | According to Microsoft: CAUSE 1.: This problem may occur if you renamed the Exchange 5.5 service account to something other than the default value of "Administrator." This causes Setup to send incorrect parameters to the Exchange 2000 portion of the integrated setup, which results in the inability to successfully upgrade the Exchange 2000 Server component. RESOLUTION : To resolve this problem and successfully upgrade your Exchange Server 5.5 installation 1. Make a backup copy of the \Exchsrvr\Mdbdata folder. 2. Rename your administrator account back to:Administrator 3. Manually uninstall Exchange Server 5.5.For additional information 4. Verify that no settings are left behind from the unsuccessful Exchange 2000 Server upgrade 5. Reinstall Exchange Server 5.5 from CD 3 of the SBS 4.5 media. Be sure to use the same Organization and Site names as your original installation. When you are prompted for the service account, click the Administrator account that you renamed in step 2. 6. Reapply your Exchange 5.5 service pack to make the new Exchange installation the same service pack level as your earlier installation. 7. If you have an online backup of your Exchange 5.5 installation, restore from the tape at this point. 8. After you have restored the Exchange 5.5 data, rename the mailbox for the administrator account back to Administrator. 9. Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs. 10. Click Microsoft Small Business Server 2000, and then click Change/Remove. 11. Follow the prompts in the SBS 2000 Setup Wizard until you come to the Component Selection screen. Verify that the action for Microsoft Exchange 2000 Server is set to Upgrade, and then complete the wizard. CAUSE 2.: This issue may occur when files that Microsoft Exchange Directory Service must have are set to read-only. The Symantec Corporations Norton AntiVirus software may se |
| Reference Links | SBS 2000 Exchange Setup Does Not Succeed with a Renamed Administrator Account
Exchange Directory Service does not start XADM: Directory Service Does Not Start After Error 1507 with Event ID 1002 XADM: Directory Service Restore to Cluster fails with Event 1002 Event ID: 1002 occurs when you try to start the Microsoft Exchange directory service in Exchange Server 5.5 XADM: Error -1022 and -1032 After You Restore the Directory from an Offline Backup XADM: Directory Service Stops and Cannot Restart, with Event IDs 32, 1171, and 1002 |
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