| Event ID | 4 |
| Source | Symantec AntiVirus |
| Description | Update to computer <computer name> of virus definition file <version> failed status <error code>. |
| Event Information | Situation: When reviewing the Norton AntiVirus Corporate Edition 7.5 Client Event Log, you see an entry, such as "Update to computer <computername> of virus definition file 30104r failed. Status 20000032." Solution: Status 20000032 translates to the error message: "ERROR_COPY_OUT_OF_DATE." You can see this error in the Norton AntiVirus event log when an attempt is made to copy the same virus definition files a second time. The Norton AntiVirus event log is indicating that virus definitions are already updated and is logging that a check was made. Virus definitions were not downloaded a second time. |
| Reference Links | Update to computer of virus definition file Norton AntiVirus 7.x client computers fail |
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