| Event Id | 24606 |
| Source | Microsoft-Windows-BitLocker-Driver |
| Description | No volume master key was retrieved from a recovery password during restart. |
| Event Information | According to Microsoft : Cause : This event is logged when No volume master key was retrieved from a recovery password during restart. Resolution : Use the correct recovery password BitLocker entered recovery, and a user has successfully completed the recovery process. In order to unlock the Windows operating system volume during the recovery process, the correct recovery key must be provided on a USB flash drive or typed by the user at the recovery console. Note: This condition may indicate simply that a user mistyped the recovery password or inserted the wrong USB flash drive. If the user subsequently provided the correct authenticator, no further actions are required. However, if the recovery process is required at every startup, continue with the following procedures. If the correct recovery key or recovery password can be located, resume using it. If not, use the Manage BitLocker Keys wizard to duplicate the recovery password. To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority. Duplicate the recovery password To duplicate the recovery password: 1.Click Start, and then click Control Panel. 2.Click Security. 3.Click BitLocker Drive Encryption. 4.If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue. 5.Click Manage BitLocker Keys for the encrypted volume. 6.Click Duplicate the recovery password. 7.Follow the prompts presented by the BitLocker wizard to create the desired keys or passwords. Verify : To verify that BitLocker has started successfully: 1.If the computer is not running, start the computer. 2.If BitLocker has been configured to use a USB flash drive, insert the USB flash drive. If BitLocker has been configured to use a PIN, enter your PIN when prompted. 3.Verify that Windows Welcome Screen, Logon Screen or Desktop appears. This indicates that BitLocker has correctly unlocked the Windows operating system volume. 4.Log on to Windows and access any data volumes that are encrypted with BitLocker. Note: Data volumes can be configured to be automatically unlocked or to require manual unlocking. |
| Reference Links | Event ID 24606 from Microsoft-Windows-BitLocker-Driver |
Catch threats immediately
We work side-by-side with you to rapidly detect cyberthreats
and thwart attacks before they cause damage.