Event ID - 13022

Event Id13022
SourceWindows Server Update Services
DescriptionMany client computers are not reporting their inventory. %1 have been detected so far.
Event InformationAccording to Microsoft :
Cause :
Clients report their software inventory to the server.
Resolution :
Client Inventory
Client inventory collection is not working correctly.
Possible resolutions include:
  • First, troubleshoot any issues with SQL Server before proceeding.
    • Troubleshoot any general issues with IIS.
      • Check permissions on the client Web service directory.
        a)Open a command window.
        b)Type cd \Inventory
        c)Type cacls
        d)The following ACEs should be set:
        a)NT AUTHORITY\NETWORK SERVICE:(OI)(CI)R
        b)BUILTIN\Users:(OI)(CI)R
        c)NT AUTHORITY\Authenticated Users:(OI)(CI)R
        d)BUILTIN\Administrators:(OI)(CI)F
        e)NT AUTHORITY\SYSTEM:(OI)(CI)F
        • Check the IIS configuration of the reporting Web service using the IIS script adsutil.vbs (or use the IIS Administration UI Tool).
          a)Open a command window.
          b)Locate the adsutil.vbs tool, which is typically in \AdminScripts.
          c)Locate WSUS virtual directories on the IIS server: type
          \AdminScripts\adsutil.vbs find path
          d)Find the path of the Inventory service (it will look likeW3SVC//ROOT/Inventory).
          e)Get the properties of the Web service: type \AdminScripts\adsutil.vbs enum W3SVC//ROOT/Inventory
          f)Compare the output with typical values below (this is a partial list)
          g)Type \AdminScripts\adsutil.vbs enum W3SVC/1
          h)Compare output with typical values below. This is a partial listing.
          Verfy :
          Look for the corresponding error event.
          a)Open a command window.
          b)Type cd \Tools
          c)Type wsusutil checkhealth
          d)Type eventvwr
Reference LinksEvent ID 13022 from Source Windows Server Update Services

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