Event ID - 20018

Event Id20018
SourceRemoteAccess
DescriptionThe user connected to port text has been disconnected because there was a transport-level error during the authentication conversation.
Event InformationExplanation :
The modem being used may not be supported or users modem baud rates may be too high.
User Action :
If you see this message frequently, verify that the supported modems are being used. Also, advise users to try using lower baud rates. Redial and try to connect again.
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