| Event Id | 13 |
| Source | |
| Description | Document <number>, <document name> owned by <user name> was deleted on <printer name>. |
| Event Information | CAUSE: ========= Starting with SP3, every status other than 0 that is returned by the print processor is logged as error event 61. However, some status codes are not really errors. You must also evaluate the Win32 error code. For example, for status code 63 (0x3f), type the following line at a command prompt: net helpmsg 63 This returns a "Your file waiting to be printed was deleted" message. This means that the user canceled the print job intentionally. This is already logged as informational event 13. After you install the hotfix that is described in this article, event 61 is not logged for Win32 status 63 (0x3f). RESOLUTION: ============== Service Pack Information To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 260910 How to Obtain the Latest Windows 2000 Service Pack . |
| Reference Links | Jobs Not Printed When Print Server Is Busy How to obtain the latest Windows 2000 service pack |
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