Event ID - 10309

Event Id10309
SourceMSExchangeTransport
DescriptionOMA Categorizer dropped the message with message ID %1, Recipient %2. The XML received in the message body is illegal.
Event InformationCAUSE:
The OMA Categorizer dropped a message because it contained illegal XML in the message body.
See the Event Log for the offending message ID.

RESOLUTION:
Check the deviceInfo XML file of the recipient. If the schema is corrupted, perform a recovery sync.
Reference LinksMicrosoft product: Exchange Version: 6.5.0000.0 Event Source: MSExchangeTransport Event ID: 10309

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